Cash Arcade Casino Terms of Use

This page sets out the terms and conditions that apply when you use Cash Arcade. It explains the contractual relationship between us and our users, the rules that govern account activity, payments and promotions, and what happens if there is a dispute. By registering or using our site you agree to comply with these terms together with any additional promotion-specific rules published on the site.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household and payment method unless we explicitly agree otherwise. You must not share login details or allow anyone else to access your account. We may suspend, restrict or close accounts where we reasonably suspect unauthorised use, fraud, multi-accounting or breaches of these terms.

Verification and limits

We will carry out identity and verification checks (KYC) at registration or before withdrawals. You must provide documents we reasonably request, such as photographic ID and proof of address. We may apply deposit, wager or withdrawal limits and monitor activity for affordability and anti-money-laundering purposes. Account changes to raise limits may be subject to cooling-off periods.

Eligibility requirements

To register and play you must be at least 18 years old and located in a jurisdiction where our services are permitted. You must not be self-excluded from Cash Arcade or any associated brands. We reserve the right to refuse registration and to close accounts of users who do not meet eligibility criteria.

Acceptable platform use

Use of our site must be lawful and not damage the service or interfere with other users. Prohibited conduct includes attempting to manipulate games or promotions, using unauthorised software, or transmitting harmful content. Repeated abusive behaviour or circumvention of controls may result in account suspension and forfeiture of bonuses and winnings.

General bonus and promotion rules

All promotions carry specific terms which are incorporated into these conditions. Bonuses may be subject to wagering requirements, contribution rules, maximum bet limits while wagering, and maximum conversion caps. We will specify eligible games and any time limits on promotional funds. Abuse of promotions, including bonus harvesting or creating multiple accounts, may lead to bonus cancellation and account closure.

Deposits and withdrawals

We accept the payment methods shown in your cashier. Minimum deposit amounts typically apply. Withdrawals are processed to verified payment methods and may be subject to security checks. Debit card and e-wallet withdrawal times depend on the payment provider; processing may also be delayed while verification is completed. We do not charge a fee for payments, though third-party providers or banks may apply charges.

Dispute resolution

If you have a complaint you should contact our support team through the channels listed on the site. We will investigate and respond in line with our complaints procedure. If we cannot resolve your complaint you may refer the matter to an independent dispute resolution service or the relevant licensing authority where applicable.

Updates to terms and conditions

We may amend these terms from time to time. Changes will be published on the site and, where appropriate, notified to account holders. Continued use of the service after publication of updated terms constitutes acceptance. You should check this page regularly to stay informed of any changes.